View Full Version : UPS vs. Fed Ex


jackhart
03-10-2004, 12:57 PM
I recently sold my front bumper and called UPS for a shipping quote. There is a local UPS store (formerly Mailboxes Etc) right around the corner, so it's very convenient to go there. Anyway, after I give them the measurements of the bumper over the phone they quote me around $30 to ship it, it weighs around 60 lb. I wrap it up in cardboard and some styrofoam on the edges, tape it up, bring it down there, and they say, "That'll be $107.00." :shocked I tell them about the quote I got by phone and they say, yeah, if it only weighed 60 lb., but it exceeds some max dimension (for length I assume) and it gets bumped into another category. "But I already quoted someone a price with shipping based upon what you told me," I say. "Sorry," they say.

I take my bumper and drive to FedEx, which is like 10 miles away. There is a line out the door, and it's close to closing time, around 6:30. I wait for like 20 mins., finally get to the counter, put my bumper on the scale, and pray. The guy says, "$42.09 for regular ground." I see my prayers are answered as I willingly fork over the cash.

On top of all this, I find the bumper gets to its destination the next day. :rockon

Go FedEx. What an experience.

Brooke
03-10-2004, 01:16 PM
Always FedEx for me. UPS destroys packages.

jermil01
03-10-2004, 01:19 PM
Fedex, not only are they less expensive then UPS, but they are faster and they will deliver on the weekend.

Bronkzilla
03-10-2004, 01:23 PM
I love fedex.. i always ship fedex ground and have sent some heavy stuff real cheap. they deliver on saturdays and the location i go to is never packed..

bnkrtstk
03-10-2004, 01:39 PM
I wish you posted this before I shipped tailgate panel to TX :banghead

94 XLT BRONCO
03-10-2004, 02:05 PM
Yes and I recieved the bumper from Jackhart The next day!!! Yes, in my exp also, fed ex has been better :thumbup

Thanks again Jackhart :beer


Holy packing tape Batman :shocked

http://www.imagestation.com/picture/sraid107/p55b91815fb06bb2ccef4dd0e09b61608/f96218ac.jpg

bnkrtstk
03-10-2004, 02:59 PM
Holy packing tape Batman :shocked


Packing tape is your friend.

jackhart
03-10-2004, 04:49 PM
Packing tape is your friend.

yeah, i wasn't taking any chances with that cardboard coming off. damn near used an entire roll! :thumbup better safe than sorry...a razor is also your friend.

stangmata
03-10-2004, 05:10 PM
I used UPS when I sent my crank out to be pressed and they charged me $40 to send it 20 miles. Next time I will definatley be sending stuff Fed-Ex

Andy351
03-10-2004, 05:24 PM
fed ex is all i use as well. never had any problems. the UPS guy that delivers to my parents neighborhood is pretty cool tho. he delivered the set of wheels that i am currently running and he was all "those wheels are going to look badass on that bronco :D"

bnkrtstk
03-10-2004, 05:25 PM
This thread couldn't be more timely. My wife just called me at work and asked how many packages I shipped w/UPS. The answer was one, apparently they billed me for two, and on top of that hit me for oversize charges after I entered all the measurments on their website. The fawkers charged me a rate based on a 30lb package. The damn thing I shipped weighed 5lbs. :banghead

Stang you lazy ass, why didn't you drive the 20 miles :shrug It would have been cheaper :slap

jackhart
03-10-2004, 05:41 PM
The damn thing I shipped weighed 5lbs.

I thought you decided you were gonna keep that oversized butt plug, Steve.

bnkrtstk
03-10-2004, 05:50 PM
I thought you decided you were gonna keep that oversized butt plug, Steve.

No, your sister wouldn't stop begging for it :goodfinge

jackhart
03-10-2004, 06:18 PM
yeah, i know all about that. :brownbag

http://www.dribbleglass.com/images/billboards/jack.jpg

stangmata
03-10-2004, 07:40 PM
Stang you lazy ass, why didn't you drive the 20 miles :shrug It would have been cheaper :slap

That was a typo. It was 50 miles one way and I didn't have time to drive there. In the scheme of snowmobile repair...$40 aint sh!t. :banghead

bnkrtstk
03-10-2004, 08:38 PM
yeah, i know all about that. :brownbag

http://www.dribbleglass.com/images/billboards/jack.jpg

Must fight urge to make incest joke.....must be strong. :goodfinge

bnkrtstk
03-11-2004, 03:35 PM
I'm sitting at the computer browsing FSB when the wife hands me the phone. "It's UPS, your shipment was damaged" WTF?! I get on the phone the guy says. "Mr. Benckert?" I'm like duh "Yes?" "I apologoze, but your shipment to Lancaster TX came open the box was empty, so we discarded the packaging, I don't think it qualifies for a claim, again I'm sorry" So I asked what the hell he is talking about, why doesn't it qualify? "Well, do you want to persue a claim?" It took every ounce of control (and I ain't a lightweight) not to lose it on this guy, so I describe the item, ( a tailgate panel being to shipped to fellow FSB'er equine) and tell him you're damn right I want to persue it. So they'll do a search for 5 business days and IF it doesn't turn up, they'll fax the claim form to me.

Now, am I being too suspicious to think a 69"x14" inch box with a big ass Ford logo on it( it was from an OE panel a friend of mine bought), just happened to come open and get thrown away, and a perfectly good tailgate panel is now MIA?

Sorry for the rant.

jackhart
03-11-2004, 08:35 PM
i'm seeing red and it isn't even my package. that is such bs. they aren't going to find it. hopefully they pay you the value for it when you file the claim.

stangmata
03-11-2004, 08:56 PM
Those assholes.

Down with UPS!

Justshootme84
03-11-2004, 11:40 PM
I know a couple of dudes working for UPS, and they will "gorilla" the packages around the depot just for fun. FedEX is the only way to ship, and they are always 10-20% cheaper than UPS. The local UPS also charged $22 to send an overnight letter from here to KC, MO.

locopny
03-12-2004, 01:57 AM
I have never had packages get damaged with FedEx....
only UPS....and it cost them PLENTY! Put the value that is what you would be happy with when it gets destroyed.

I quit using UPS for anything but a comparison cost of shipping.

BlueBronco
04-03-2004, 01:02 AM
I bought a Pitman Arm from builtforwheelin. UPS delivered an empty box with a hole in the corner just big enough for the arm to slip out in transit. They are supposedly sending and asshole out next week to look at the empty box with a hole in it. The actual local delivery guy is pretty good, but before stuff gets to him it gets the crap kicked out of it. :lowblow

I ship stuff by FedEx most of the time because of special rates and speed and sometimes by the US Mail. UPS is short for FukUPS!!!!

zeronine
04-03-2004, 02:04 AM
Funny

zeronine
04-03-2004, 02:08 AM
I thought you decided you were gonna keep that oversized butt plug, Steve.

Awesome....lined right up for it!

Kurt Rohmer
04-20-2004, 03:48 AM
okay here's the scoop, my cousin... ahem I mean my friend used to work part time at a local UPS distribution point..

minimum wage
no bennies
you get reamed if you take more than two minutes for a break
split shifts at god awful hours
crazy union dues

they only way these guys ventilate is to trash your package.
If it's too heavy they push it on the ground
If it's too expensive looking... it disappears!!!
If it's too long, they try to BEND it in half
and if the package is just right...
they try to play indoor soccer with it.

UPS is now a CONGLOMERATE, you the consumer, aren't worth SHITE! They will stick it to you every chance they get.. just like MIDAS and Meineke, and all kinds of other places who think that we have no where else to go. Well we do...FedEx!!!!

Do you guys remember the opening sequence to Ace Ventura Pet Detective?
yeah...UPS training video mandatory to watch!!!

What can brown do for you? - get flushed

FEDEX is the only way to ship!!! End of rant.

MyFullSize
04-20-2004, 01:19 PM
Ive had much better luck sending and receiving with FedEx.

Here recently, I bought a digicam from HSN, a cheap'o to stay in the truck, shipped via UPS.

I tracked it on line, and found out it was delivered to someone 40 miles from me.

The name was different
The street name was different
The house number was different
The city/county was different
The zip code was different

However
The state was the same, VA

I cant figure how in the hell it got fawked up like that, nothing that was different was even *close*.

I will say, that did retreive it and have it delivered to me the next day.

Can you say www.wtf.com?

bnkrtstk
04-20-2004, 01:50 PM
I'm still fighting with UPS for a refund for shipping. They are telling me they didn't charge for an oversized item and yet it's on the invoice I faxed them :banghead

BlueBronco
04-21-2004, 02:37 AM
I am getting ready to declare war on fukUPS. :twak :lowblow

If anyone is shipping anything to you by fukUPS, tell them to toss it in the trash, then it may get to you.

DogFuzz
04-26-2004, 10:09 PM
My most recent UPS story.

I was waiting for a package from the office, 10 AM delivery, and then a 120 mile drive to get something done by 1PM, so I'm already pushing the window.

10 AM comes, no UPS guy. I call UPS, and I'm told that there's nothing they can do, they have no communication with the drivers, but he will have someone from the local UPS depot call me.

10:45 comes, and the tracking site says it was delivered to my door. At 9:30. I once again call UPS, and am told they have no information. I say "but it says it was delivered to my door, I need to know where it was dropped off, because it's not here," and once again she tells me she has no info.

I ask for a supervisor, and go through it all again. He tells me it was delivered. I ask where. He says he doesn't know, but he'll have the local depot call me. The same one that hasn't called me yet.

11:30 AM, the UPS truck pulls up, the guy hands me the box, and I'm on my way.

12:00 The depot finally calls me. The lady is pretty snippy, and says that she just spoke to the driver and he put it into my hands. I then get just as snippy, Telling her that the 10 AM delivery arrived at 11:30, but was scanned as delivered at 9:30.

She calls me back, and actually apologizes, and says the driver was running late so he scanned the box as delivered so he wouldn't show up as late.

I do have a Fed-Ex account. I reccomend anyone who ships even occasionally get one. All you need is a credit card or debit card, and there's no incidental fees for an account.

Iolaus
06-21-2004, 02:50 PM
As an ex FedEx Ground contractor, I can tell you how it works in the "ground" system (they're sister companys, not one company).

The contractors (drivers) are just that, independent contractors, paid by the package/delivery. That means that at some point during the delivery process, they're liable for any claims that get made. If they see a package handler mis-handling a package, they go ballistic. That's potentially a contractors money being threatened, so you've got "inspectors" all over the place.

If the line coordinators see anything but "hand-to-surface" handling, the loader could be fired. (No union)

Half the work I did every morning was inspecting the packages I was going to take out and retapeing them or setting them out for inspection by Q.A. for one reason or another.

I'd say that no unions, and accountability, have made for a quality service.

:chili: FedEx all the way!!! :rockon

bronco831
06-21-2004, 03:38 PM
my company only ships Fed ex. cause UPS sucks a big one

johnski
06-21-2004, 06:25 PM
I just shipped my push bar w/FedEx from Charlotte to srATEX in 'Bama: Box was 33L x 36W x 13H and 47 lbs. Ground shipping was $15!!!!!!!!!!! :shocked Should be there in 2 days. UPS would've been $34 and USPS was over $50. I'll take FedEx anyday. :thumbup

SSgtTEX
06-21-2004, 06:31 PM
thanks john cause i prefer the 15 over 30 and up

2fordtrucks
06-24-2004, 06:07 PM
I feel your pain. I had sold a set of door panels for a 02 supercrew and they quoted me 85.00 to send them form atlanta to dallas because of a new surcharge. I had to send them freight. Can you beleive that. Damn door panels freight because of dimensions. Then I had to get a quote on the wheels and tires i have for sale and they want 200 bones to ship them. Fed Ex was only 33 a wheel. It is getting ridiculous.

RicksBronco
06-26-2004, 12:59 PM
I ship with fedex cause i get 75% off all shipments. :thumbup

84brownbronco
06-27-2004, 11:57 PM
i heard fed-ex and ups were going to merge and be called FED-UP.