Tell me your story with NTB/NTW, then I'll tell you mine.

Because they suck!!!!!!



(spell check ;) )

Well, since you asked...NTB cross threaded a lug nut onto one of my rear wheels. Of course I found it when I was trying to change a flat and couldn't get the wheel off. Hours later I'm yelling at them for f'ing my $hit up and they eventually agree to replace the ruined stud for free. Two day later I'm driving and start to hear a terrible sound out of that same brake drum. Somehow the morons changed out the wheel stud, but then left it inside of the brake drum. It took a couple of days for it to work it's way to the bottom of the brake drum, where it lodged itself between the pads and started turning a deep groove in the drum, kind of like a lathe from hell. The store manager refused to replace the drum, he wanted to turn it. I had to yell at the district manager before they agreed to pay to have my brakes fixed. I say pay to have them fixed because there was no way in hell I was going to allow them to do the work. Needless to say I'll never do business with them again, and would encourage all of you to stay away too. Don't forget, NTB is owned by Sears, who has a long and sad history of automotive service. I agree with you whole heartedly Gacknar, they suck.

National Tire and Battery gave me VD

Don't forget, NTB is owned by Sears, who has a long and sad history of automotive service. I agree with you whole heartedly Gacknar, they suck.Actualy Sears (Parts america) sold them recently.

And they got even worse.

I will tell my story in stages.

In 1996, I once had to teach on of there techs what a camber bushing was.

He couldn't figure out why the Bronco's camber was off, or how to fix it.

It was stock then.

So Gack....do we get to hear what they did to you?

So Gack....do we get to hear what they did to you?You will

Actualy Sears (Parts america) sold them recently.

And they got even worse.

I stand corrected.

this suspense is killin me...

In 1998 they told me my 1979 Mustang Cobra coudn't be alighned.

Becouse it was to old.

I will tell my story in stages.

Get to the damn point F'er!!!!!

In 1999, they told me they couldnt alighn the Bronco becouse it neded new radiouse arm bushings. They where new energy suspension units I put in that morning. The tech got really upset when I explained that to them. He then claimed somone else who was off duty started the alighnment, left, and told him it couldn't be alighned.

wow, they must think people are idiots...

In 2000 my mom calls me at work panicked.

It seems that she jus bought tires from NTB.

She made it 3 blocks, and the back drivers side wheel falls off the thunderbird.
They towed it back to the shop

I show up and the tech who mounted the tires gets in my face wanting to know who I am and why i care that he tire fell off.

I told them i was her son.
they ended up puting the T-bird in the shop to fix the bent up fender and got us a new rental car for ouwr truble.

But never once did anyone actualy appologize.

In 2000 my mom calls me at work panicked.

It seems that she jus bought tires from NTB.

She made it 3 blocks, and the back drivers side wheel falls off the thunderbird.
They towed it back to the shop

I show up and the tech who mounted the tires gets in my face wanting to know who I am and why i care that he tire fell off.

They ended up puttind the T-bird in the shop to fix the bent up fender and got us a new rental car for ouwr truble.

But never once did anyone actualy appologize.


He definitely needed an ass beatin.

In in 2003, they tried to alighn the Bronco after the lift. The gentleman who did it tore the leather off the steering wheel trying to turn the wheel wile the truck was off on the alighnment rack. He said it was like that when he started. :bs

And he still didn't get the alighnment right.

Last summer I emptied the waist oil out of my 55 gallon drum in my garage. It was damned near full after a couple years. Took several weeks to get enough containers, I borrowed probably 6-5 gallon containers from my neighbors restaurant and collected milk jugs from friends. Then my dad and I completely emptied the 55 gallon drum and loaded all the containers in the back of the Bronco. We drove around town to jiffy lube and such giving them each a couple gallons because they all had a limit. Well after 3 or 4 stops we found NTB. I went inside and said do you take waist oil and the guy was like yeah set it around the corner by the back door. Well you know nobody followed us out there so we unloaded the 6-5 gallon buckets and probably 10-12 1 gallon milk jugs and lined them up by the door. I'd tend to guess somebody shit their pants when they found that.

NTB stole my baby's momma away from me when she was on her way down to the check cashin' store to pay my beeper bill.

Last summer I emptied the waist oil out of my 55 gallon drum in my garage. It was damned near full after a couple years. Took several weeks to get enough containers, I borrowed probably 6-5 gallon containers from my neighbors restaurant and collected milk jugs from friends. Then my dad and I completely emptied the 55 gallon drum and loaded all the containers in the back of the Bronco. We drove around town to jiffy lube and such giving them each a couple gallons because they all had a limit. Well after 3 or 4 stops we found NTB. I went inside and said do you take waist oil and the guy was like yeah set it around the corner by the back door. Well you know nobody followed us out there so we unloaded the 6-5 gallon buckets and probably 10-12 1 gallon milk jugs and lined them up by the door. I'd tend to guess somebody shit their pants when they found that.
Nice.:thumbup

In 2003 my budy went there to have his tranny flushed.
We dropped the car off at 9:00am.
We called them at 12:00, they hadn’t gotten to it yet, but they would have it done by noon.
We called them at 3:00pm, they still hadn’t gotten to it but it would be done by 6:00pm.
We showed up at 6:00pm, the car hadn’t even been pulled in yet. They told us there power had been out all day.


They have network based phones, no power = no phones.


Thy lied

You dont own a gun do you Gack?

that's funny about the oil, but with idiots like them, it's hard to say. they might have just dumped it out somewhere just to get rid of it.

This Saturday, I dropped Mr. Ranger off to have an alighnment done.
Called them at 5:00pm to ask them if I could pick it up. They hadn't done it yet. I asked them if it would be done by noon Sunday, they said absolutly. I show up today at 1:00pm it’s not done. The first story I get is they just havn’t gotten to it yet. I make a coment about it being there for 24 hours. It was then explained to me that all 3 of there “Hunter laser alighnment racks” are broken, and that why they havn’t done it yet.

Bull $hit

When I was 4 years old, NTB stole my lollypop.
When I was 14 years old, NTB stole my gf.
When I was 19 years old, NTB stole my car.
When I was 80, NTB stole my glucose meter.
When I was 90, NTB stole my bedpan.
When I was 94, NTB stole my casket.

I hate those *******s.

Why do you keep going back?

gack u should have blown ntb up in 98

Why do you keep going back?
What he said...

You dont own a gun do you Gack?Yes, Remington "Wingmaster" model 870, why?


I think I have given NTB pleanty of chances.

I got a feeling you're ready to shoot someone

Why do you keep going back?
1. Becouse I am fawking moron.

2. These are not all the same store.

However, I will nver go back.

When I was 4 years old, NTB stole my lollypop.
When I was 14 years old, NTB stole my gf.
When I was 19 years old, NTB stole my car.
When I was 80, NTB stole my glucose meter.
When I was 90, NTB stole my bedpan.
When I was 94, NTB stole my casket..
You wouldn't happen to like Yams would you?

maybe the yams infiltrated NTB. if i were you id stay away!:uhoh3

Check this out.
Link>>>http://www.consumeraffairs.com/automotive/national_tire.htm

Check this out.
Link>>>http://www.consumeraffairs.com/automotive/national_tire.htm
Thanks :beer



Like its soon-to-be-former parent, Sears, NTB is a heavy-duty complaint magnet. We get so many complaints about NTB that we've had to break them up into sections.


I can totaly belive that.

Why do you keep going back?

Gack, how many times do you have to hit yourself over the head with a hammer before you get the idea that it isn't such a good idea.......:scratchhe

Gack, how many times do you have to hit yourself over the head with a hammer before you get the idea that it isn't such a good idea.......:scratchhe


I was thinking the same thing.

You must like getting screwed over.

Gack, how many times do you have to hit yourself over the head with a hammer before you get the idea that it isn't such a good idea.......:scratchheI think I may have figured it out.
I'm a little slow sometimes.

I just have a bad habit of giving people the benefit of the doubt.
And before I completely boycott a company I try to give them a chance to redeem themselves.

I will never do business with them again and I implore you to do the same.

I will never do business with them again and I implore you to do the same.Haven't since the last "Die-Hard" died in less than 3 weeks ('76).

Luckily, there is no place like that around here. Sounds like it is owned and operated by Yams and they got yer number.
find a good independent shop in your neighborhood and use them from now on. those big chains all suck and don't care much about return customers.

I have been to NTB three times in my life:

1st time-- got a couple of BFG's for an '82 Mustang. No problems. In and out. Good service.
2nd time-- took my Harley F150 in to get a wheel balanced. I was watching closely through the window as the idiot proceeded to scratch and dent the edge of my rim. After going ten rounds with the manager, they ended up footing the bill for a new rim ($1200)
3rd time-- Looking for new tires for my F250. The guy at the register told me that no one makes a 33" mud tire with an "E" load rating. I told him what tire I specifically wanted and he told me it didn't exist (I later found out that they don't sell Nitto's, why couldn't he just tell me that instead of acting like I was the stupid one?)

NTB can suck my balls.

i went to them 1 time years ago, 30 minutes they say to put 4 new ones on, 3 hours later i leave, that was back before i knew how to make an ass of myself and thought price was everything, not any more, i gladly pay more for service above anything now :beer

Never dealt with NTB and won't now. I have dealt with Tire Kingdom though, part of TCB (NTB's new parent company), once. Mpacked the bead of the bronco tire with sand and it was losing air, not having a compressor I was forced to take it somewhere to get it cleand and re-seated. Went to TK and all they did was fill it and say here you go. I told them it was still leaking and the told me it wasn't. I took the soap solution and proved it was, their response, its a slow leak just check it regularly. They refused to do the job right. I then took tire across the street, without any payment to them for doing nothing, and got the job done right. Won't go back to TK.

I've moved it here, since it's seemed appropriate now

i went in to see if they sold interco tires. or if they could get BFG muds for my old truck(dakota). the first guy told me the tire size i had on the truck (the stock tires) didn't exist. then he told me that no interco tire made was road legal(this was after conferring with the guy in the back working the balancer). lastly he could sell me a BFG all terrain fir a 15 inch wheel and it would definitely fit. when i reminded him that i had 16s on the truck (third time) he looked surprised, typed some more, and decided that they didn't sell a tire that would fit on my truck.

i never had any problems at ntb... they said it was hard to align my truck b/c the damn bfgs have that stupid wheel lip protector thing around the rim...but they got the job done... my biggest problem that day was walking across the parking lot to go to toys'r'us to look around... that was fun but they had these gumball machines with gumballs that were the size of baseballs... i got one of those and tried to eat about half of it... i drooled on myself

I apparently had good luck with NTB. I took my car in last November to get a set of Goodyear Assurance's for my Optima. They were a little backed up but they managed to do it in about 2 1/2 hrs out the door. The tech who put on my tires was a real cool guy and seemed to know his shit. I even got him to balance the tires so I didnt have a big ugly weight on the outside of my rims. The only complaint I have is I wanted a full road hazard warranty and I told the salesman, but apparently he forgot to put it on my bill. I had to go in to get a screw pulled out of one of my tires several weeks later and found out then that I did not get the warranty. The salesman was cool about it and he sold me the full road hazard at an employee discount. Im happy and I think Id still go back. I guess it depends on the place....

I know someone told them off while I was there though. Apparently, there was a couple there that bought some tires for their car long ago and got a flat. Well I guess they had bought the cheapest tire available (some Sears brand) when it was still under Sears' ownership. As it turns out, the warranty wasnt even good anyhow (way over the 35K warranty) but the people still demanded a refund on all 4 tires. Some people are truly stupid.

Now Sears, on the other hand, can go fukk off. I got sick of the shitty and slow service, the rude employees that dont know shit, and their shitty batteries. I gave them the benefit of the doubt a few times but got screwed every time.

Not NTB, Discount tire. My dad and I had a flat on my dad's car, we took it to discount just to have it plugged. The kid, 18ish?, removes the tire from the rim, plugs the hole, Puts the tire back on the rim, sticks it on the balancer, Adds a weight, runs the balancer again
Adds another weight, Runs the balancer...
Adds a weight,
Runs the balancer,
ADDS a weight,
At this point my dad walks up to the counter and tells the guy, "Hey that kid is balancing the tire wrong." The guy behind the counter "No, he's doing fine."
My dad "Can you just go check on him?" The guy watches for a minute then goes into the shop.

Yeah, the kid never removed the old weight before trying to balance the tire. He stripped off seven weights, started over, and it balanced with 1.5oz.

Discount tire in Witchita falls texas is a great store... They warrantied a tire for me last week. I did'nt buy them from them, Heck I did'nt even buy the tires, they came with the car... The local Firestone store here in OKC wanted 25.00bucks just to fix a flat, So I plugged it. Drove to Texas and it de-lamenated. I went in to buy a tire, they swapped a new one on at no charge... I gaurantee next time I need tires, I'm driving to Texas to buy them... Fog

Discount tires is also on my black list.

I buy mine at tire rack, have them shipped to my mechanic.

I have never messed with NTB, but a good friend of mine swears by them. They've always treated him well.

Discount Tire is my new favorite tire store. They have treated me AWESOME everytime I've gone there. Even hooked me up with plenty of discounts and free stuff, including labor.

I do wish they had a Dunn tire down here.

Tire rack is about the best Ive found so far. The tires are usually priced WELL below any tire shop around this dump of a city. Ive personally never used them but a friend of mine swears by them. The last time he bought tires for his truck, he paid almost $55 less pre tire than any shop around here. Its only about an hour & fifteen minutes from my house, and it only takes them about the same time to replace all the tires.

Discount Tire is my new favorite tire store. They have treated me AWESOME everytime I've gone there. I have bought 2 sets of tires from them.

Every time I have gone there to have them rebalanced on the road variation machine (wich I payed $100.00 extra per set for) they have given me chit and tried to talk me out of having them balanced on that machine.

I only bought the tires from them becouse they have that balancer.

When I bought my sapers I took them there to have them balanced. After I called the manager on his B.S. he agreed to balance them for $200.00 but he told me they wouldnt be right becoue a tire that big cant be balanced.

An old man at an off road shop up the road balnced them for $60.00, and they ride smooth to 80 :thumbup

Weird. Sounds like that store is full of idiots.

The one here swapped out a tire for me (I brought them the rim and tires) and they did it for $10 and gave me, for free, the lugs to hold the rim on my tire carrier. All of my experiences with them (at this location) have been just like that.

Now though, I just change my own tires and balance them.

Way back in '99, I took my '94 F-150 to ntb for four new 235/75/15 Goodyear wrangler apt's. when I picked up the truck I noticed it was sitting crooked. This was because they mounted three 235/75's and one 31/10.50. The manager stated that the tech wasn't at fault because he doesn't pull the tires from stock, he just mounts them. That's bs. If I pulled that at work I'd get my ass chewed right there in the shop. The manager then went on to say that he was the one who pulled the tires. I informed him that he was retarded and should wear a sign to warn others of his retardedness.

Firestone is right at the same level as ntb. First, tech school wonder boy tried to lift my Ex by placing the lift arms on my torsion bars. I explained to him that that "ain't kewl" by way of profanity. He agreed to try another way of lifting the truck. He scratched and nicked the rims and peeled the clear off the bead. When I questioned the manager about this he said the rims were already damaged when I dropped the truck off. He then stated that their tire machine couldn't cause that sort of damage. Total bs. A rim clamp tire changing machine can do just as much damage as any other. Oh, well, at least he was kind enough to tell me I'm dumb. Gosh! What a gift! I can't even imagine where I might be today if he hadn't stopped and taken the time to tell me.

I don't think I'd even let them toss my salad, much less suck my ding dong

Check this out.
Link>>>http://www.consumeraffairs.com/automotive/national_tire.htm

Wow, interesting stuff. If they just paid their employees a decent wage they could get some real mechanics that did the job right.

In in 2003, they tried to alighn the Bronco after the lift. The gentleman who did it tore the leather off the steering wheel trying to turn the wheel wile the truck was off on the alighnment rack. He said it was like that when he started. :bs

And he still didn't get the alighnment right.

my question is who is dumber. them or you? you kept going back!

wow guys, Id like to state not to go to the sears in frackville,PA. sum reatrd kid in my votech class is up there. and id like to add WALMART to the crap list, they cant tighten an oil filter properly or put in the right amout of oil. My dads 2000 f-250 7.3L diesel ran about two days missing 3 quarts of oil, furtunately it takes like 12 quarts.