FullSizeBronco.com - 78 - 96 Ford Bronco offroad club, forums, tech, installs

***jackhart*** · 01-11-2004, 10:58 PM

wanted to buy the aussie locker from Torqmasters last week. first went online and left them an email - it isn't the most professional website i've ever seen, there is no automatic online ordering procedure, you have to leave them an email. after three days - no response, so i called them and got - an answering machine! i left a message on that, too.

by the end of the week, i still hadn't heard anything back from them, so i sent an email to the president, who emailed me back the next day that they were "away" and that someone was supposed to be monitoring messages and responding. he said he would call me the next day to take my order...

well, 3 days later, no phone call. i am simply amazed. if i didn't want this thing so bad, i would send them a nice juicy email telling them how poorly i think of their company...

**Crazed** · 01-11-2004, 10:59 PM

It males me wonder how the service would be on a problem with the parts...??

***jackhart*** · 01-11-2004, 11:08 PM

my thoughts exactly...

SquattyD · 01-11-2004, 11:48 PM

They are in austrailia or from austrailia. Hence the aussie locker. I have delt with them and they were fine with me. I was pretty sure I was able to order right off their website. Dont remember.

***jackhart*** · 01-12-2004, 11:45 AM

actually they (torqmasters) are located in upstate new york...

GearHead · 01-12-2004, 08:58 PM

i ordered online. have always gotten prompt returns on my email. only bad thing to say about them is that the locker has been on back order for about 2 months. but they did tell me this up front.

***jackhart*** · 01-12-2004, 09:08 PM

i sent the prez another email today, wonder if/when i'll get a reply...i read somewhere they were waiting on the 8.8 for the rear to come out in March, is the backorder you are talking about for the d44? that would suck, as i was hoping to install it before a FSB run in February...

GearHead · 01-12-2004, 11:32 PM

yeah i ordered for the d44.
should be here this week from the last email i got from them.

***jackhart*** · 01-14-2004, 03:46 AM

sent them another email telling them i really wanted to order, got nothing. and then, an email from the prez tonite, again stating he would personally call me to take my order tomorrow.

imagine if everything were this hard to buy? geeez.

Davids78Bronco · 01-14-2004, 02:46 PM

Any word yet? I'm kind of interested in ordering one for the Bronco's 9"

***jackhart*** · 01-14-2004, 03:11 PM

Quote:

Originally Posted by davids78bronco

Any word yet? I'm kind of interested in ordering one for the Bronco's 9"

nope, nothing. i will be really amazed if they don't call today. i just sent the prez, bill cole, a reply email stating i am expecting his call...keep you posted. if this weren't such a good product and priced so well, i would be obliged to tell them off. but since i want it so bad i can taste it, i'll put up with the bs a little longer.

***jackhart*** · 01-14-2004, 05:19 PM

well, they (as in the prez. bill cole) finally called at 4 pm today! whoopee!

the prez apologized, took my order, and then going over the tax he was like, ok, $245, plus...i was like "whoa, what happened to $200...?"

he said "the prices went up Jan 1..."

i said "after all the delay you put me through, are you kidding me?"

he said, "no, i am not kidding you."

we went back and forth, and i may have led him to believe that several hundred FSB'ers were waiting for my review of this product (i will write one up after the paragon run in feb), so he gave in and sold it to me for $200 plus tax. phew.

he sounded like a nice guy. apparently demand is way exceeding supply and they don't have the personnel to field all the calls they get. i thought that was a good problem for a company to have. anyway, he didn't say anything about a backorder, so i am expecting it in a week or so.

Davids78Bronco · 01-14-2004, 08:34 PM

Good, finally! Price is good too... Make sure to write up a good review... convincing my wife in letting me get one for the Bronco almost depends on you!

GearHead · 01-14-2004, 09:09 PM

mine showed up yesterday. i only paid 199 for it. there is a rather long thread on pirate about the aussie locker. from what i gathered there, they just cant build them fast enuff. didnt read one bad remark about the locker itself though. so hopefully it will be worth the wait. bill did mention on pirate that the prices were going up jan 1st.

***jackhart*** · 01-15-2004, 11:06 AM

Quote:

Originally Posted by davids78bronco

Good, finally! Price is good too... Make sure to write up a good review... convincing my wife in letting me get one for the Bronco almost depends on you!

i can actually write a review right now for ya David, and all it will cost ya is $550...

gee, that is exactly what my bumper cost, what a coincidence...

Davids78Bronco · 01-15-2004, 12:34 PM

lol

93_bronco · 01-15-2004, 02:28 PM

I have e-mailed them several times about questions that I had and I have had prompt responses. so dont let this issue pull you away from ordering a aussie locker

***jackhart*** · 02-04-2004, 12:29 PM

ok, so i ordered the locker almost 3 weeks ago, i sent them an email on monday, 2/2, to check the status of my order, so far 2 days later no response. not exactly the "prompt" response i was hoping for...

**godless** · 02-04-2004, 01:10 PM

EDITED, Please read my last post on page 2. What jackhart stated is not accurate whatsoever. i had no problems and neither has any of my friends that ordered.

**godless** · 02-04-2004, 01:13 PM

In case anyone hasnt seen the article yet on POR, and is interested in readin it here you go:
http://www.pirate4x4.com/productrevi...sie/index.html
Courtesy of Pirate4x4,

01-11-2004, 10:58 PM	#1
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	Torqmasters wanted to buy the aussie locker from Torqmasters last week. first went online and left them an email - it isn't the most professional website i've ever seen, there is no automatic online ordering procedure, you have to leave them an email. after three days - no response, so i called them and got - an answering machine! i left a message on that, too. by the end of the week, i still hadn't heard anything back from them, so i sent an email to the president, who emailed me back the next day that they were "away" and that someone was supposed to be monitoring messages and responding. he said he would call me the next day to take my order... well, 3 days later, no phone call. i am simply amazed. if i didn't want this thing so bad, i would send them a nice juicy email telling them how poorly i think of their company... __________________ Dave - Karma is a boomerang -

01-11-2004, 10:59 PM	#2
Crazed F.O.T.Y. 2003 Join Date: Feb 2003 Location: Portland Orygun Posts: 8,378 iTrader: (6) Bronco Info: '89 XLT SAS ~'78 Ranger, '88 F350 Crazeds Garage	It males me wonder how the service would be on a problem with the parts...?? __________________ 357W / '64 Fairlane / '88 F350 /'78 Bronco

01-11-2004, 11:48 PM	#4
SquattyD Cadillac of Men Join Date: Sep 2003 Location: Farmington, CT Posts: 4,012 iTrader: (0) Bronco Info: 78 Bronco SquattyDs Garage	They are in austrailia or from austrailia. Hence the aussie locker. I have delt with them and they were fine with me. I was pretty sure I was able to order right off their website. Dont remember. __________________ If idiots had wings, we would never see the sun. Buy My Bronco!

01-12-2004, 08:58 PM	#6
GearHead Registered User Join Date: Feb 2003 Location: in a pineapple under the sea Posts: 3,319 iTrader: (19) Bronco Info: 95 xl 351 d60/10.25 GearHeads Garage	i ordered online. have always gotten prompt returns on my email. only bad thing to say about them is that the locker has been on back order for about 2 months. but they did tell me this up front. __________________ Five generations with an unlocked door and a loaded burgular alarm. http://www.superford.org/registry/ve...il.php?id=2616

01-15-2004, 02:28 PM	#17
93_bronco Registered User Join Date: Mar 2003 Location: Depere, WI Posts: 920 iTrader: (0) 93_broncos Garage	I have e-mailed them several times about questions that I had and I have had prompt responses. so dont let this issue pull you away from ordering a aussie locker __________________ 93 Bronco 302/E4OD/BW-1356 7" Lift Dana 44 SAS 36" TSL Super Swampers

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01-11-2004, 11:08 PM	#3
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	my thoughts exactly...

01-12-2004, 11:45 AM	#5
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	actually they (torqmasters) are located in upstate new york...

01-12-2004, 09:08 PM	#7
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	i sent the prez another email today, wonder if/when i'll get a reply...i read somewhere they were waiting on the 8.8 for the rear to come out in March, is the backorder you are talking about for the d44? that would suck, as i was hoping to install it before a FSB run in February...

01-12-2004, 11:32 PM	#8
GearHead Registered User Join Date: Feb 2003 Location: in a pineapple under the sea Posts: 3,319 iTrader: (19) Bronco Info: 95 xl 351 d60/10.25 GearHeads Garage	yeah i ordered for the d44. should be here this week from the last email i got from them.

01-14-2004, 03:46 AM	#9
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	sent them another email telling them i really wanted to order, got nothing. and then, an email from the prez tonite, again stating he would personally call me to take my order tomorrow. imagine if everything were this hard to buy? geeez.

01-14-2004, 02:46 PM	#10
Davids78Bronco Registered User Join Date: Feb 2003 Location: Central Oregon Posts: 1 iTrader: (8) Bronco Info: I may be slow, but I'm expensive! Davids78Broncos Garage	Any word yet? I'm kind of interested in ordering one for the Bronco's 9"

01-14-2004, 05:19 PM	#12
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	well, they (as in the prez. bill cole) finally called at 4 pm today! whoopee! the prez apologized, took my order, and then going over the tax he was like, ok, $245, plus...i was like "whoa, what happened to $200...?" he said "the prices went up Jan 1..." i said "after all the delay you put me through, are you kidding me?" he said, "no, i am not kidding you." we went back and forth, and i may have led him to believe that several hundred FSB'ers were waiting for my review of this product (i will write one up after the paragon run in feb), so he gave in and sold it to me for $200 plus tax. phew. he sounded like a nice guy. apparently demand is way exceeding supply and they don't have the personnel to field all the calls they get. i thought that was a good problem for a company to have. anyway, he didn't say anything about a backorder, so i am expecting it in a week or so.

01-14-2004, 08:34 PM	#13
Davids78Bronco Registered User Join Date: Feb 2003 Location: Central Oregon Posts: 1 iTrader: (8) Bronco Info: I may be slow, but I'm expensive! Davids78Broncos Garage	Good, finally! Price is good too... Make sure to write up a good review... convincing my wife in letting me get one for the Bronco almost depends on you!

01-14-2004, 09:09 PM	#14
GearHead Registered User Join Date: Feb 2003 Location: in a pineapple under the sea Posts: 3,319 iTrader: (19) Bronco Info: 95 xl 351 d60/10.25 GearHeads Garage	mine showed up yesterday. i only paid 199 for it. there is a rather long thread on pirate about the aussie locker. from what i gathered there, they just cant build them fast enuff. didnt read one bad remark about the locker itself though. so hopefully it will be worth the wait. bill did mention on pirate that the prices were going up jan 1st.

01-15-2004, 12:34 PM	#16
Davids78Bronco Registered User Join Date: Feb 2003 Location: Central Oregon Posts: 1 iTrader: (8) Bronco Info: I may be slow, but I'm expensive! Davids78Broncos Garage	lol

02-04-2004, 12:29 PM	#18
*jackhart* search, you #$%@! noob Join Date: Aug 2003 Location: On an Island Posts: 10,990 iTrader: (12) Bronco Info: broncoless! jackharts Garage	ok, so i ordered the locker almost 3 weeks ago, i sent them an email on monday, 2/2, to check the status of my order, so far 2 days later no response. not exactly the "prompt" response i was hoping for...

02-04-2004, 01:10 PM	#19
godless Jer aka Beerman Join Date: Mar 2003 Location: Utah Posts: 7,544 iTrader: (6) Bronco Info: Sold Bronco, but still live in the off topic threads godlesss Garage	EDITED, Please read my last post on page 2. What jackhart stated is not accurate whatsoever. i had no problems and neither has any of my friends that ordered. __________________ "For me, it is far better to grasp the Universe as it really is than to persist in delusion, however satisfying and reassuring." Carl Sagan PH.D.

02-04-2004, 01:13 PM	#20
godless Jer aka Beerman Join Date: Mar 2003 Location: Utah Posts: 7,544 iTrader: (6) Bronco Info: Sold Bronco, but still live in the off topic threads godlesss Garage	In case anyone hasnt seen the article yet on POR, and is interested in readin it here you go: http://www.pirate4x4.com/productrevi...sie/index.html Courtesy of Pirate4x4,

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