Try running a hijackthis
and post the log file or PM if your worried about doing it that way. That way we can have a look and see what is going on. I to do comps for a living. I to do not claim to be the smartest. I'll help best I can.
"Usually" laptop kayboards are kinda of 1 peice things. The keyboard comes out as 1 peice. Not like a regular keyboard where you can pop a key off and see why it is sticky. What model of laptop is it so I can take a look around and see if there is a diagram on how to remove the keyboard.