They came apart and when the engine got loose it destroyed the transmission. I'm not asking for a new transmission or compensation for the recovery cost. I just want them to swap out the old mounts for a new set of new mounts. So far they aren't even willing to replace the mounts. They want proof of purchase and even then they will only give me a pro-rated partial credit towards purchase of new mounts. I guess when they say lifetime warranty they really mean as-is or use at your own risk. I hope to update this thread and say it's just a simple misunderstanding. Otherwise I'll be using the other brand of mounts.