Two and a half months for body work to be completed is acceptable, am I right? Guys? No?
Rust is the bane of all Bronco owners everywhere, we all already know. I try to be proactive about any issues that arise out of my Bronco up to and including rust. So when some very small bubbling started happening under the paint on my quarter panels at the edge of my rear wheel wells, I started looking for a body shop that could take care of it, and four other spots of concern, right away.
No one will deal with rust, as it turns out. Of the dozen or so body shops within 25 miles of me that I called and visited, just 2 said they'd be willing to take care of the rust without replacing the entire quarter panel. One looked super shady and had zero reviews. The other had a copious amount of positive yelp reviews, so I went to that one.
I was assured that the rust would be fixed, with warranty, in just 1 week.
Wow! That's pretty good! Done deal.
I check with the shop almost every week for the next 9.5 weeks.
- Week 1: No contact. I reach out to the shop and am assured with just a few more days, it'll be complete.
- Week 2: No contact. I reach out and am told the rust is as expected, but it'll be more time.
- Week 4: No contact. I text the owner and am informed a required tool broke, and they are waiting for the new one.
- Week 6: No contact. I text the owner with no response.
- Week 7: No contact. I call the shop. New tool arrived DOA, new one will arrive in 3 days. Job will be done in one week.
- Week 8: No contact. I call the shop. No answer. I text. No answer. I call later in the day. I'm asked if it's my daily, and I reply that it is, as we discussed when I dropped it off. I made it a point that it was, and that I can't afford a rental for weeks. "Oh shit!" It'll be done in 1 week.
- Week 9: I call earlier in the week, apprehensive of more delay. He'll call me back. He doesn't.
I call the next day. I'm chastised for not waiting for a call back. The guy working my truck is out sick, guaranteed it'll be done at the end of the week. Spoiler: It's not.
I call at the end of the week. Apparently, the guy working my truck has a family emergency. And the owner's dog has died.
ಠ__ŕ˛
He offers me a personal vehicle to drive. Very uncomfortable with the idea of being responsible for that, I decline. I ask in the form of a statement to see my Bronco.
No. Work. Has. Been. Done. Not since Week 1 when the quarters were cut open.
Now, I made five very specific repair requests. Only one of them was touched, and only barely started.
90% chance the repairs will be done by the end of the month, more than 2 weeks away. I immediately get
extremely suspicious (as if I weren't already), enough to plan on getting screwed and devise counter-plans. I state that I need an updated quote.
It's worth noting that in Maryland, no repair can be completed without the express approval of the owner if the repair is more than 10% the initial quote. This comes into play later.
The next day I ask to pick up the Bronco regardless of its state of disrepair in four days, two of which are the weekend. He promises a five hundred dollar discount if it's not done in 6. I reluctantly accept. Tuesday I stop by and peek through the windows of the garage. It has not been touched. I still have not received an updated quote. I demand it again, and state I
will be picking up Thursday, regardless of the state of the Bronco.
I pick up late in the day. It's getting dark. It's snowing. I'm completely fed up at this point. Magically, he claims all work has been completed and hands me an updated quote for the first time. It is 58% higher than the original. In my frustration, anger, and need-induced short-sightedness, I paid with the intent to resolve it later with only a superficial glance at the "repairs". The next day, I look more thoroughly.
Rust under the tailgate and on the rain gutters appears to have been just painted over.
Tape left everywhere from the paintjob as well as clearcoat overspray in many places.
Bubbles in the paint everywhere as well as grooves in the body putty underneath. I put a magnet to the area to make sure there is at least metal under the body putty. These are just the easiest spots to make out on camera.
And no more than one week later, the paint bubbled, burst, and leaked... whatever this is, everywhere, on both quarter panels.
I'm still working through this whole issue. In the meantime, she still helps me get moved, the overhead console dies and I fix that via junkyard diving, the radiator leaks and gets replaced, and I fail at my attempt to rewire my tailgate harness to get more power to the rear window motor.
And the obligatory glamour photo while on a road trip to Ghettysburg.
And though she's still got life in her, she's old. She creaks and groans and sometimes leaks and gets some attitude. At this point, it's probably best to put her to pasture and let her have an easier life. Is it really worth putting all that money into her to make her exactly what I'd like, or wouldn't it be better to just get a newer F150?